Comments on: The Relativity of Outages http://www.johnmwillis.com/amazon/the-relativity-of-outages/ JOHNMWILLIS BLOG Wed, 02 Jun 2010 23:53:59 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: February 2008 - Review Post | IT Management and Cloud Blog http://www.johnmwillis.com/amazon/the-relativity-of-outages/comment-page-1/#comment-10091 February 2008 - Review Post | IT Management and Cloud Blog Tue, 15 Jul 2008 20:18:14 +0000 http://www.johnmwillis.com/cloud-computing/the-relativity-of-outages/#comment-10091 [...] The Relativity of Outages [...] [...] The Relativity of Outages [...]

]]> By: John http://www.johnmwillis.com/amazon/the-relativity-of-outages/comment-page-1/#comment-2293 John Thu, 21 Feb 2008 19:49:05 +0000 http://www.johnmwillis.com/cloud-computing/the-relativity-of-outages/#comment-2293 I asked this question on the Tivoli message board this morning and didn't get a strong response. I was hoping to hear more of the "Brick-n-Mortar" type responses. A total three outage at one of the investment banking divisions of BofA or JPChase would minimally get someone fired if not killed. You are spot on about the clouds. It allows new companies to get the higher availability at a much lower cost. Thanks John I asked this question on the Tivoli message board this morning and didn’t get a strong response. I was hoping to hear more of the “Brick-n-Mortar” type responses. A total three outage at one of the investment banking divisions of BofA or JPChase would minimally get someone fired if not killed.

You are spot on about the clouds. It allows new companies to get the higher availability at a much lower cost.

Thanks
John

]]> By: Berkay http://www.johnmwillis.com/amazon/the-relativity-of-outages/comment-page-1/#comment-2292 Berkay Thu, 21 Feb 2008 19:00:04 +0000 http://www.johnmwillis.com/cloud-computing/the-relativity-of-outages/#comment-2292 Hi John, Contrarian view :) couple of hours of downtime is acceptable for many many applications. It depends on when it happens, it depends on what the application is. it depends on the cost of the downtime. Planes need more than 5 nines, because when a plane crashes, people die. If I couldn't read your blog.. well it would hurt but I'd survive :) Just to note, your site was down when I first visited :) I think you were rebuilding your blog at the time. I came back later when I saw another post or link from someone else. For many companies, five nines is a dream. Not because they would not want to have it, but because the cost of the investment in hw/sw and expertise cannot be justified. It is expensive to get a lot of nines. There lies the attraction to clouds. If they can prove that they can provide that kind of reliability with low costs, it becomes quite an attractive option for many businesses IMHO. Hi John,
Contrarian view :) couple of hours of downtime is acceptable for many many applications. It depends on when it happens, it depends on what the application is. it depends on the cost of the downtime.
Planes need more than 5 nines, because when a plane crashes, people die. If I couldn’t read your blog.. well it would hurt but I’d survive :)
Just to note, your site was down when I first visited :) I think you were rebuilding your blog at the time. I came back later when I saw another post or link from someone else.
For many companies, five nines is a dream. Not because they would not want to have it, but because the cost of the investment in hw/sw and expertise cannot be justified. It is expensive to get a lot of nines.
There lies the attraction to clouds. If they can prove that they can provide that kind of reliability with low costs, it becomes quite an attractive option for many businesses IMHO.

]]> By: John http://www.johnmwillis.com/amazon/the-relativity-of-outages/comment-page-1/#comment-2290 John Thu, 21 Feb 2008 16:54:38 +0000 http://www.johnmwillis.com/cloud-computing/the-relativity-of-outages/#comment-2290 I totally agree. As more things become commodities the more import it will be to stand out in a crowd, and "anything" unavailable will not be tolerated. Thanks John I totally agree. As more things become commodities the more import it will be to stand out in a crowd, and “anything” unavailable will not be tolerated.

Thanks
John

]]> By: Frank Kleinburg http://www.johnmwillis.com/amazon/the-relativity-of-outages/comment-page-1/#comment-2289 Frank Kleinburg Thu, 21 Feb 2008 16:41:45 +0000 http://www.johnmwillis.com/cloud-computing/the-relativity-of-outages/#comment-2289 There’s an additional point you may want to consider – one of confidence.. Using your example, if I was a new visitor to your site, and when going to it for the first time, I got a server unavailable error, some of my first thoughts would be “This guy doesn’t know what he’s doing”, and I might never come back.. Yes there’s the potential for lost revenue from a returning customer not being able to place an order, but the loss of future business as well to consider.. A three hour outage is a big deal.. It shows a basic lack of planning and testing.. flk k There’s an additional point you may want to consider – one of confidence.. Using your example, if I was a new visitor to your site, and when going to it for the first time, I got a server unavailable error, some of my first thoughts would be “This guy doesn’t know what he’s doing”, and I might never come back..

Yes there’s the potential for lost revenue from a returning customer not being able to place an order, but the loss of future business as well to consider.. A three hour outage is a big deal.. It shows a basic lack of planning and testing.. flk k

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